At Paysmallsmall, we prioritize your satisfaction and strive to provide a seamless shopping experience. If you are not entirely satisfied with your purchase, you can take advantage of our 7 Days Return Policy. Below are the terms and conditions:
7 Days Return Policy
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Eligibility for Returns
- Define the conditions under which items are eligible for return. These may include:
- Unopened, unused, and undamaged products
- Items with original packaging and tags
- Products purchased directly from your online store (not third-party sellers)
Non-Returnable Items
- Full refund: A complete refund to the original payment method.
- Store credit: A credit to be used for future purchases.
- Exchange: Replacing the returned item with a new one.
Specify any processing time for refunds or exchanges.
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Return Process
- Request a Return: Contact our customer support team via email or phone within 7 days of receiving the item. Provide your order details, reason for return, and any relevant photos (if applicable).
Approval & Instructions: Once your return request is approved, you will receive detailed instructions on how and where to send the product.
Return Shipping: The cost of return shipping may be borne by the customer unless the return is due to a defective, damaged, or incorrect item.
Inspection & Refund: After receiving the returned item, we will inspect it to ensure it meets the return criteria. Refunds or replacements will be processed within 7 business days after the inspection.
- Request a Return: Contact our customer support team via email or phone within 7 days of receiving the item. Provide your order details, reason for return, and any relevant photos (if applicable).
Refund Options
- Ensure the item is securely packaged to avoid damage during transit.
- We reserve the right to decline returns that do not meet the above criteria.
- Important Notes
- Ensure the item is securely packaged to avoid damage during transit.
We reserve the right to decline returns that do not meet the above criteria.
For any inquiries or assistance, please reach out to our customer support team. Thank you for choosing Paysmallsmall!